Praise

The presentation was full of actionable client relation tips. I particularly liked thinking of our clients as our audience to try and do whatever it takes to create a standing ovation.

Amazing, Simple, quick to implement ideas… walked away with value and great ideas.

Joey lays out a compelling argument as to why you can differentiate your agency from the rest by communicating with your client right after they sign with you. There are six tools you can use to solidify your new relationship, and Joey gives great examples on how to use them.

Mr. Coleman was very entertaining while presenting extremely relevant information.

Engaging. It helped put into words and steps how to think about the customer differently.

Joey was full of energy and really understood his audience.

It was the best keynote presentation I have ever attended. Joey was high energy and gave us real life actionable steps to take to care for our customers.

Joey was very engaging from the start of his presentation. He combined both thought provoking questions as well as comical realities! Joey made me think about the customers we already have, that we want to keep, in a different way. Overall I loved Joey’s presentation and his manner of delivery.

Fun, enthusiastic and interesting.Gives a person a new perspective on how to treat clients.

Joey kept the audience engaged and I was able to see how I could use his approach with my “customers” (business users).

Very good presentation.

Nicely paced with good real world examples and engaging speaking style.

Passionate and high energy. He will make you think and consider what you can do to be better.

I found value in the breakdown of each step of a user’s journey, and the examples of brands that do it well. I get that consumers love free stuff, but felt there was too much emphasis on presents. I would also love for my company to step away from putting their logo on everything.

Extremely dynamic and engaging. Definitely a game changing presentation!

The presentation was amazing, one of the best I’ve ever seen. As a young leader in the Client Relations Industry, it was refreshing to hear this presentation.

Crisp presentation how to maintain customer relation and how to increase customer satisfaction.

Captivating, honest and clearly understanding the importance of the customer.I loved the energy, the delivery and the content. A true keynote!

Energetic and compelling. Cut through the noise to make a powerful case for complete focus on exceeding customer expectations… after the sale is closed.

Joey was dynamic and engaging while sharing his stories with the group. Learning about the best and most successful ways to engage an audience of customers and keep their business gave me hope to work towards the best in my company. I left his presentation feeling motivated to really make a difference.