You've heard enough from me... But what do others have to say?

I've been fortunate enough to receive reviews from my clients about my speaking, workshops, and consulting. I've also appreciated reviews from my readers and listeners. Here's what they have to say:


Industry Type

Organization Size



Coleman’s insights are timeless, useful, and applicable to organizations of any size, in any industry. This is the book you need and have been looking for… Filled with examples from remarkable businesses around the world, Joey offers a playbook for developing your people and in the process, creating a world-class organization.
Dan Martell
serial entrepreneur and author of
"Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire"

Why does Joey Coleman keep writing books I wish I had read before I started my first business?! This books describes what I most love about business: creating a culture where every employee loves what they do, finds meaning in what they do, and feels like an important part of the mission you created. If you can achieve this, you wlll be in the top 1% of all entrepreneurs and Joey’s book will get you there. Heck, I wish I had written it.

James Altucher
podcast host, investor, and Wall Street Journal best selling author of
"Choose Yourself!"

Joey one of the greatest keynote speakers I’ve ever seen… And yet, he may be an even better writer! He has worked with some of the most impactful companies in the world and has implemented these exact strategies to help them recruit, hire, onboard, and retain top tier talent. NOW, he’s providing the same insights to YOU. This is a proven system that works. Read this book. Be entertained. Digest it. Then implement it and watch your employee retention numbers soar.

Ryan Hawk
host of The Learning Leader Show and author of
"The Pursuit of Excellence" and "Welcome to Management"

You know those companies whose employees just LOVE their jobs? They show up every day excited to work, and turn customers into loyal advocates. Guess what? If you read this book, YOUR company will become one of them. Joey plainly lays out a step-by-step framework to transform any company into a haven for high-performing employees.

Brittany Hodak
author of
"Creating Superfans: How To Turn Your Customers Into Lifelong Advocates"

Nearly every leader wants to create an environment where people love to come to work, but it’s not easy. In this wonderfully practical book, you’ll learn how to inspire people to stay engaged in the long term. The future is all about employee engagement and the non-obvious lessons Joey shares in this book will help you to make this a priority in your organization now!

Rohit Bhargava
keynote speaker and bestselling author of
"Non Obvious Megatrends" and "The Future Normal"

In a world where the work of recruiting top talent pales in comparison to the work needed to retain the highest performers, Joey Coleman’s easy-to-use and ready-to-implement framework of proven techniques is the magic hidden playbook that every smart manager needs, whether they are in charge of one employee or one thousand.

Laura Gassner Otting
former CEO
NPAG Global Executive Search

Never Lose An Employee Again is essential for any employer! In this book you will find a foundational framework for long term engagement and retention. Nothing is more important than your team, this book teaches you how to serve them accordingly.

Mike Michalowicz
bestselling author of
"Profit First" and "All In: How Great Leaders Build Unstoppable Teams"

Joey Coleman truly captures the essence and fundamentals of an engaged employee and culture. He also shares insights on how companies need to evolve. The examples provided are granular and give great context to the reader on how to connect on a human level. Simple gestures go a long way, and we must not forget to put ourselves in other people’s shoes.

Paola A. Moncivais
Global HR Director
Fortune 500 Beverage Company

Never Lose an Employee Again gets to the heart of what’s missing in today’s workplaces: people don’t feel valued, cared for, and part of the shared purpose. Joey’s latest is full of ideas and inspiration to help you create a caring, collaborative, and fulfilling work environment that will keep your team members happy.

Bob Chapman
CEO of Barry-Wehmiller and author of
"Everybody Matters: The Extraordinary Power of Caring for Your People Like Family"

Joey Coleman has done it again! Never Lose an Employee Again teaches readers how to get the most out of new employees that companies have worked so hard to attract. Customers and employees are two of the most important assets of any company, so it stands to reason that investing in their experience is critical to a company’s success. Having led teams at three Fortune 500 companies, I know how hard it is to attract and retain great talent. With clear explanations and memorable storytelling, Coleman demonstrates that it doesn’t have to be hard — and it can even be fun.

Dan Gingiss
keynote speaker, former executive at
McDonald's, Discover, and Humana

Joey Coleman doesn’t just teach you WHY employee experience matters for recruiting and retaining top talent, he teaches you HOW to let your employees know they matter in and easy to use framework. Read it, or get ready to write yet another job listing.

David Burkus
author of
"Under New Management" and "Best Team Ever"

What sets this book apart is its ease of use – Coleman’s framework is straightforward and easy to implement, making it accessible to employers at any level who want to recruit, onboard, and retain high performers. Don’t settle for disengaged employees – take action today with this quick and easy read!

Joe Mechlinski
CEO of SHIFT and New York Times bestselling author of
"Grow Regardless: Of Your Business' Size, Your Industry or the Economy and Despite the Government!"

No matter what industry you are in, or how big your company is, your biggest investment of time and effort should be directed to the most important part of your business – your employees. Every day you have the opportunity to positively impact your operations by listening to and rewarding your employees. This doesn’t need to be a guessing game. Joey Coleman expertly outlines 8 Phases of the Employee Journey to help you craft the interactions necessary to attract and retain the best people. Make your company thrive and increase your ROI by following his blueprint!

Heather Phillips
Director of Operations
Weiss Ratings

A tremendous read! Joey Coleman’s understanding of retention will shift the way you create an organization that people never want to leave.

Clint Pulver
Emmy award winner and bestselling author of
"I Love It Here: How Great Leaders Create Organizations Their People Never Want to Leave"

This book is simply outstanding. I first heard Joey on The Learning Leader podcast. We then read the book as a management team and have rolled the book out to all 70 of our teammates internally. It is now part of our welcome packet for new employees given how practical and relevant the tips are.

Ryan S.
Amazon Review

Very good information but needs to cut out the fat and make it shorter. Too long. If there were an abridged version that showed what to do and how, it would be perfect.

Audible Review

I know that the information I’ve learned from this book is going to help my business as soon as I apply it. And I’m excited to get started on several of the new strategies! Thank you, Joey.

Audible Review

Thank you for an incredible insight into keeping my clients for a long time. highly recommend this book for all business owners.

R Slee
Audible Review

Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman’s theory of building customer loyalty isn’t about focusing on marketing or closing the sale: It’s about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer’s remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding.

Goodreads Review

For any business person or person who likes to have meaningful connection with others, this book is pheeeeenomenal. I’m so excited to plug these ideas into my business! 10/10.

Hayley Parker
Amazon Review