“Joey will rock your audience’s world - bringing to life insights and tools to create lifetime customers and advocates.”

- Jason Bradshaw, Chief Customer Officer, Volkswagen Group Australia

“Joey is thought provoking. A real difference maker!”

- Jerry Ripperger, VP Consulting, Principal Financial Group

“Thought provoking, insightful, loved the examples! #1 presenter I've seen.”

- Claude Sirois, President, Ivanhoe Cambridge

“Joey Coleman is a great presenter. He is entertaining while informative, but most of all impactful. Joey shared ideas that are immediately actionable (and fun). It will change our mindset forever.”

- Joe DeNoyior, President, Washington Financial

“Imagine your attention captivated for 60 minutes during the discovery to the solution you have been seeking your entire career. Joey Coleman revealed the secret blockages holding our company back. If anyone in the audience doesn’t act upon this presentation and improve their employee experience, they are not paying attention. Joey made me want to be a better boss.”

- Beau Beecher, President, Kimball & Beecher Family Dentistry

“Joey's presentation was informational, fact-filled, and engaging to say the least!!! His knowledge around employee engagement and solutions around the mistakes and pitfalls that many organizations run into or make was extremely valuable.”

- Curtis Christopherson, Owner, Innovative Fitness


Meet Joey.

When organizations like Whirlpool, NASA, Volkswagen Australia, Principal Financial Group, and Zappos need to boost their customers' and employees' experience, they call on Joey Coleman for assistance.

The Observation Deck

Joey keeps a finger on the pulse of all things related to customer and employee experience. Here are some of his recent thoughts and observations…