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Joey Coleman
  • Why Retention Matters
  • Speaking
  • Consulting
  • The Book
  • Meet Joey
  • Observation Deck
  • Contact Us
Joey Coleman
  • Why Retention Matters
  • Speaking
  • Consulting
  • The Book
  • Meet Joey
  • Observation Deck
  • Contact Us

Observation Deck

Joey keeps a finger on the pulse of all things customer experience. Here are some of his recent thoughts and observations…

Remarkable Customer Experiences, AI, Alexa, customer experience, Siri, surprise and delight

Can You Do the Fandango? Making Your Product Fun to Use

Joey Coleman
Make the Required Remarkable, casa bonita, customer experience, surprise and delight

Casa Bonita’s Diving Gorillas Make the Required Remarkable

Joey Coleman
Things to Think About, business, customer experience, Hamilton

Ensuring Your Business Can Stand the Test of Time

Joey Coleman
Things to Think About, customer experience, Secondary customers

Who Are Your Secondary Customers (and Do You Even Know What Those Are?)?

Joey Coleman
Case Studies, Cirque du Soleil, customer experience

Case Study: How Cirque du Soleil Creates Wonder for the Audience

Joey Coleman
Try This Today, customer experience, customer segmentation

The Power of Segmenting Your Customers

Joey Coleman
Things to Think About, Try This Today

The Power of the Handwritten Thank You Note

Joey Coleman

SPEAKING

Joey will teach your audience to retain
customers using remarkable experiences

CONSULTING

Joey will help your team design
remarkable customer experiences

THE BOOK

Joey shares everything he's learned about
customer retention/experience

Joey would love to help you enhance your customers’ experience.

Let's Talk

Start Here

Get Your First 100 Days®️ Implementation Kit and start keeping more of your customers.

Design Symphony
P.O. Box 251186
Woodbury, MN  55125

202-854-1002

Listen to Joey's podcast:

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  • Why Retention Matters
  • Speaking
  • Consulting
  • The Book
  • Meet Joey
  • Observation Deck
  • Contact Us
  • Homepage

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