Paola A. Moncivais

June 24, 2023

Joey Coleman truly captures the essence and fundamentals of an engaged employee and culture. He also shares insights on how companies need to evolve. The examples provided are granular and give great context to the reader on how to connect on a human level. Simple gestures go a long way, and we must not forget…

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Peter Hocking

August 25, 2019

Telcos and ICT providers take note: why let your customers do all the chasing post sales when you are best placed (with technology. reach , etc) to delight customer new and old with a pro active post sales experience.

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Khytheria Luong

August 25, 2019

I was excited to hear Joey’s talk as I was curious about how to customers despite my KPI of winning new accts. Joey’s talk challenged my years of focusing on the pre-qualification sales cycle and comfort zone. Videos and personalization will be great tools to lift the bar on customer experience where I haven’t been…

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Benji King

August 25, 2019

Very good. I worked at a company that designed presentations for professional speakers for various industries, and not one of them referred to practical implementations of the stuff they were talking about.

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Paolo Marenesi

August 25, 2019

Made me realize the importance of the first 100 days and gave me ideas to improve my professional relationships.

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Varun Dogra

August 23, 2019

Overall a good workshop presentation by Joey with lots of energy and enthusiasm which completely captivated me on the topic of ongoing improvement in Customer Experience. I really liked the 8 phase cycle focusing more towards the customer experience post sales, stepping away from the traditional business lens looking more towards pre-sales, sales and marketing…

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Fiona Farfalla

August 23, 2019

Joey Coleman is one of the great presenters! Not only is he fun and informative, he also makes sense. Do yourself a favor and pick up his book ‘Never Lose a Customer Again’ and never lose a customer again 🙂

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Frank Warnakula

August 23, 2019

It was way above my expectations.

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Tuvia Pincus

August 23, 2019

Witty, informative and well structured. It’s fair to say that a lot of good business comes down to common sense and putting customers at the forefront of any strategy. What Joey excels at is amplifying the common sense and creating a visual extravaganza of factual and well structured information.

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Benjamin Samuel

August 23, 2019

Very engaging and informative. Joey is a great presenter.

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