Ryan S.

November 14, 2019

This book is simply outstanding. I first heard Joey on The Learning Leader podcast. We then read the book as a management team and have rolled the book out to all 70 of our teammates internally. It is now part of our welcome packet for new employees given how practical and relevant the tips are.

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November 13, 2019

I know that the information I’ve learned from this book is going to help my business as soon as I apply it. And I’m excited to get started on several of the new strategies! Thank you, Joey.

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R Slee

November 13, 2019

Thank you for an incredible insight into keeping my clients for a long time. highly recommend this book for all business owners.

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Hayley Parker

October 29, 2019

For any business person or person who likes to have meaningful connection with others, this book is pheeeeenomenal. I’m so excited to plug these ideas into my business! 10/10.

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Jon Speer

October 27, 2019

I’ve read this book a few times. As a leader of a Customer Success team, this has been invaluable. So much so, that this is mandatory reading for all on my team. We’ve used the insights provided in the book to help shape and guide our internal practices. And it’s making a real difference.

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Chris Dreyer

October 12, 2019

The presentation was full of actionable client relation tips. I particularly liked thinking of our clients as our audience to try and do whatever it takes to create a standing ovation.

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Marty McDonald

October 11, 2019

Amazing, Simple, quick to implement ideas… walked away with value and great ideas.

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Jim Hammerel

October 10, 2019

Joey lays out a compelling argument as to why you can differentiate your agency from the rest by communicating with your client right after they sign with you. There are six tools you can use to solidify your new relationship, and Joey gives great examples on how to use them.

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Randy Stromley

October 7, 2019

Mr. Coleman was very entertaining while presenting extremely relevant information.

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Tammy Mahaffey

October 3, 2019

Engaging. It helped put into words and steps how to think about the customer differently.

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