Ryan S.

November 14, 2019

This book is simply outstanding. I first heard Joey on The Learning Leader podcast. We then read the book as a management team and have rolled the book out to all 70 of our teammates internally. It is now part of our welcome packet for new employees given how practical and relevant the tips are.

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JB

November 13, 2019

I know that the information I’ve learned from this book is going to help my business as soon as I apply it. And I’m excited to get started on several of the new strategies! Thank you, Joey.

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R Slee

November 13, 2019

Thank you for an incredible insight into keeping my clients for a long time. highly recommend this book for all business owners.

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Hayley Parker

October 29, 2019

For any business person or person who likes to have meaningful connection with others, this book is pheeeeenomenal. I’m so excited to plug these ideas into my business! 10/10.

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Jon Speer

October 27, 2019

I’ve read this book a few times. As a leader of a Customer Success team, this has been invaluable. So much so, that this is mandatory reading for all on my team. We’ve used the insights provided in the book to help shape and guide our internal practices. And it’s making a real difference.

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Sabrina Kelsey

September 14, 2019

Amazing book. Changed my outlook on gifts…..great for any business! Also great suggestions on books to read when you are done.

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Hunter Hard

September 4, 2019

I was first introduced to Joey’s work through Jayson Gainards’ podcast. I thought. “Wow, this guy really knows his stuff”, branding is a weakness of mine so I reached out to see if he had his ideas published to learn more. I hope Joey doesn’t mind posting his response, as it relates to the story.…

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Max Kaplan

September 4, 2019

I was reading this book with a group at work that would meet weekly to discuss a chapter. Joey outlines his theories and processes in an easily digestible way, and provides real life concrete examples. He also went above and beyond and actually had a life video conference with our group!!

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Jared

September 4, 2019

Joey Coleman has a passion for keeping customers happy, and you can really feel it in this book. He goes over many tactics with examples and case studies on how to keep customers happy and keep them ordering your products or staying on your subscriptions. Highly recommend this book.

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Anonymous

September 4, 2019

Lots of great info and put together very well. Hope to utilize it all soon! Thank you!

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