Keynote

I really liked the way you structured the customer journey, acknowledged and dealt with “buyer’s remorse” in taking positive and constructive actionable steps.

I’m ashamed to say that until this summit, I didn’t even know who Joey was. This presentation was powerful and took a topic we all take for granted and brought it to the forefront. Energy, wit, brain food and well, customer experience (duh). So much practical, hands-on advice and information we can apply to our…

It was eye-opening. Really caused me to think about my customers in a new way. Joey is a fun and engaging presenter.

Joey was absolutely stunning! His stage presence was some of the best you will ever see. He draws you in and never lets you go. Every business owner should take the time to go attend one of his events!

Mr. Coleman’s presentation contained great energy and explored simple concepts by applying attention to detail and common courtesy. Amazing the effect this has on customers!

Now that SaaS is central to many companies growth, making sure that your clients stay with you in the long run is more important than ever. Joey will show you the process to create a great experience for your clients in a clear and funny way.at experience for our clients.

Several sentences? Wow! What an ask! 🙂 From “who is this guy?” to “ I’m so happy I now know who this guy is” is how I spent my Friday on rainy day in Louisville. Joey is not your standard “customer experience” speaker. He goes beyond by getting you to feel how uncomfortable, irritated and…

Joey flips the traditional convention of marketing on its head with his fast-paced delivery of highly valuable presentation. He’ll leave seasoned marketers blushing about how their current tactics may actually be hurting brands’ customer experience.