Keynote

Joey showed up with nothing to lose. He is 100% authentic and legitimately doesn’t care if you like him or not. He simply wants you to hear what he has to say as it’s meant to help YOU. What a gift for a professional speaker to have!

Joey kept it real, fun, and entertaining for his audience. I loved how he tailored the presentation and research to the company so everything had a takeaway. No fat on this presentation.

Energetic and thought-provoking.

Combined with wit and warmth, Joey walked the BigSpeak team through an honest assessment of their current customer service experience. He challenged the team to rethink how effective email is, and to consider new ways of engaging with clients. Joey was not there to hand out participation trophies for closing sales or handling events. He…

Joey knows how to engage an audience. He does his homework to understand the ins and outs of your business. He walks you through finding new actionable steps to improve your process. You can’t help but come out the other side an improved team member who will contribute to bumping up the customer experience. Joey…

Very engaging, and well structured. The presentation was very focused, and enabled a discussion to happen, rather than enabled tangents (which has definitely been a difficulty in the past for BigSpeak). I also, loved the tangible takeaways associated with the presentation (6 methods of communications tied with the 8 step process).

Engaging and relevant

Thanks for a great session, ruffling some feathers and challenging us.