Matt Maurice
Joey was brought in to deliver a high energy, content-laden & actionable presentation to the audience… and he NAILED it!
Read MoreJennifer Newton
Joey Coleman makes no bones about it: refocus and define the Customer Experience you want for your customers — in any industry — and you’ll Never Lose Another Customer Again. Game Changer!
Read MoreMatt Brantingham
Captivating and engaging from the beginning to end, filled with “real” content from personal to professional analysis. Will challenge you and your business on elevating the customer experience and life cycle from the industry standard. So energizing, so good, so important…on fire to take on the next 100 days in our community!
Read MoreAdam Acord
This was the stand-out presentation I’ve hoped for at conferences I’ve attended over the last 4 years. Simply put, best industry conference presentation I’ve experienced.
Read MoreRobert Johnson
On point and very relevant.
Read MoreJay Holzbauer
As a Toastmaster, I felt that it was well constructed, had a specific point to deliver and delivered on that point. I really appreciated the review of the presentation at the end.
Read MoreDoug Mills
The best business book I’ve read in a long time. A very long time. Every single page will make you think about how you can improve the way your company takes care of your customers’ needs. Lots of great examples and case studies that illustrate how companies have put the ideas in the book into…
Read MoreAmazon Customer
FWIW – I read about 30-60 business books/year and countless articles from Forbes, Fortune, HBR, et al.and have been doing so consistently for about 15 years. I have only found 3 books that I am willing to purchase on behalf of my clients due to their insights and prescriptive nature – Joey Coleman’s , Vivid…
Read MoreAmazon Customer
This book has earned a place on my “must read” list for anyone at my marketing agency that’s dealing with customers. Timely, relevant, applicable read that has already helped us improve retention efforts and client satisfaction. That all said, it’s not a recipe for turning into “yes” people. It’s a plan to more intelligently handle…
Read More