Annie Mihos

February 25, 2019

Joey’s presentation was informative, inspirational and fun. Joey managed to unpack how current organizations look after their customers and how it does not make sense to continue doing what we do. Doing things differently & challenging the status quo is what is going to make you stand out from your competition.

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Anton Bashutkin

February 25, 2019

Engaging and fun, real world example takes the veil off the complex, and often forgotten, art of Customer Service.

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Kyle Whittle

February 25, 2019

Couldn’t fault the presentation! Went in with the “here we go again” perception…. came out going “Oh my god” and I’m not even religious! The whole thing felt like it only went for 2 minutes, which is testimate to the delivery and content – left me hanging for more!

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Michael Karagoz

February 25, 2019

Joey has the ability to engage with his audience on a deeper level. You will take notes, laugh & learn all at the same time.

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Henry Liddell

February 25, 2019

It was a thoroughly enjoyable presentation, high energy, entertaining, thought provoking and hugely informative. Provided a new perspective on how we treat our customers and called out what was seemingly obvious after being told yet had never been thought of.

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Danielle Woodcock

February 24, 2019

Creative thinking, practical ideas and suggestions. With the right focus every organization can nurture and retain customers.

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Michael Rea

February 24, 2019

First 100 days, it’s the timing that counts. Understanding the first 100 days driving customer accountability and ultimately loyalty.

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Tony Fulfaro

February 24, 2019

I found the session informative and entertaining. Never a Dull moment!

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Metaniawati Limanto

February 24, 2019

“Never Lose a Customer Again” presentation was amazing! Not only the content, but the way Joey presented it was engaging and exciting. He gave real examples and experiences that made us able to experience them ourselves. 5-stars to this event!

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Mia Scharphie

February 22, 2019

I run a small coaching business so I wasn’t sure the ideas in the book would apply to me–but this book does an amazing job of step-by-step walking you through how to think about your customer relationships in a more human-centered holistic way, and how to delight and surprise them so that they will love…

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