Anonymous

September 4, 2019

This is a great book for any business. The homework and questions helped me get my business back on track.

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Doray

September 4, 2019

Excelentes ideas, para ponerlas en práctica. Conceptos sencillos y con gran impacto. Muy recomendable para cualquier industria.

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Mary

September 4, 2019

Everyone in sales or customer service can benefit from this book. One of the best business books I’ve read.

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Brenda

September 1, 2019

Joey Coleman gives fantastic real-life business examples of how giving our customers, regardless of the industry we’re in, super impactful experiences. He then turns the thought process inward and gives us exercises which show us, and our teams, how we too can connect in meaningful ways with our own customers. The eight stages he outlines…

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Rebecca Blaisdell

August 25, 2019

I was able to leave the conference with real “to-do’s” that will help me retain customers and enhance their relationship with our team.

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Tyler Rasmussen

August 25, 2019

Extremely engaging and you’ll walk away with actionable things you can do!

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Erica Griggs

August 25, 2019

Incredibly enlightening and a true business changer. I had read the book previously and we are currently working on implementing the ideas into our business. I was worried that I would not learn anything new in the presentation but that was definitely not the case. A true pleasure listening to Joey speak!

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Tyler Savoy

August 25, 2019

Joey’s performance was inspiring! I learned directly actionable steps that I am quickly able to implement within our business that I’m confident will make a big impact on the retention of our clients. For example, creating a video during the affirm phase (between their trial and membership) introducing their assigned coach and re-confirming that we…

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Joel Kotkas

August 25, 2019

I thought the presentation combined the perfect level of theory, actionable items and entertainment. Time flew by as you delivered amazing content over and above your book.

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Peter Hocking

August 25, 2019

Telcos and ICT providers take note: why let your customers do all the chasing post sales when you are best placed (with technology. reach , etc) to delight customer new and old with a pro active post sales experience.

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