Ryan S.
This book is simply outstanding. I first heard Joey on The Learning Leader podcast. We then read the book as a management team and have rolled the book out to all 70 of our teammates internally. It is now part of our welcome packet for new employees given how practical and relevant the tips are.
Read MoreFahasa
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman’s theory of building customer loyalty isn’t about focusing on marketing or closing the sale: It’s about the First 100 Days® after the sale and the interactions the customer experiences.…
Read MoreHayley Parker
For any business person or person who likes to have meaningful connection with others, this book is pheeeeenomenal. I’m so excited to plug these ideas into my business! 10/10.
Read MoreJon Speer
I’ve read this book a few times. As a leader of a Customer Success team, this has been invaluable. So much so, that this is mandatory reading for all on my team. We’ve used the insights provided in the book to help shape and guide our internal practices. And it’s making a real difference.
Read MoreChris Dreyer
The presentation was full of actionable client relation tips. I particularly liked thinking of our clients as our audience to try and do whatever it takes to create a standing ovation.
Read MoreMarty McDonald
Amazing, Simple, quick to implement ideas… walked away with value and great ideas.
Read MoreJim Hammerel
Joey lays out a compelling argument as to why you can differentiate your agency from the rest by communicating with your client right after they sign with you. There are six tools you can use to solidify your new relationship, and Joey gives great examples on how to use them.
Read More