Jon Speer
I’ve read this book a few times. As a leader of a Customer Success team, this has been invaluable. So much so, that this is mandatory reading for all on my team. We’ve used the insights provided in the book to help shape and guide our internal practices. And it’s making a real difference.
Read MoreChris Dreyer
The presentation was full of actionable client relation tips. I particularly liked thinking of our clients as our audience to try and do whatever it takes to create a standing ovation.
Read MoreMarty McDonald
Amazing, Simple, quick to implement ideas… walked away with value and great ideas.
Read MoreJim Hammerel
Joey lays out a compelling argument as to why you can differentiate your agency from the rest by communicating with your client right after they sign with you. There are six tools you can use to solidify your new relationship, and Joey gives great examples on how to use them.
Read MoreRandy Stromley
Mr. Coleman was very entertaining while presenting extremely relevant information.
Read MoreTammy Mahaffey
Engaging. It helped put into words and steps how to think about the customer differently.
Read MoreScott Olsen
I thought the presentation was fantastic and well timed for my clients who are about to make a change. Joey opened my eyes to how my approach should be when working with my customers.
Read MoreKevin Gaede
Joey was full of energy and really understood his audience.
Read MoreSondi Johnson
It was the best keynote presentation I have ever attended. Joey was high energy and gave us real life actionable steps to take to care for our customers.
Read MoreLisa Miller
Joey was very engaging from the start of his presentation. He combined both thought provoking questions as well as comical realities! Joey made me think about the customers we already have, that we want to keep, in a different way. Overall I loved Joey’s presentation and his manner of delivery.
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