Matthew Osterman
Fun and engaging with good data to back up assertions.
Read MoreRobin Hardy
Love this book!
Read MoreMichael Yates
Joey showed a wealth of experience and knowledge with customer retention that can impact any business in any industry. I would highly recommend attending one of his talks! I couldn’t stop writing ideas from his talk!
Read MoreEric Kintner
Coming with a quick wit and loads of data , Joey explains to the audience why they need to focus on customer experience rather than sales and marketing.
Read MoreBlake Troutman
Joey is an amazing speaker who gets his points across in a clear and fun manner. Keeps you entertained and can relate all of his methods to other successful companies to get the point across.
Read MoreAmazon Customer
What an incredible informative book! Joey shares specific examples that help with client retention and shares vivid stories that helped me realize what I was doing in my business. This a practical guide to never losing a customer again. as soon as I finished reading it I was able to implement a few things right…
Read MoreJoey Karam
Great call and advice! Very excited to put into practice my 5 pages of notes.
Read MoreNicholas
One of the better books in this genre. So many businesses spend so much money trying to get new customers they constantly forget they have a goldmine in their existing ones…if only they knew how to do that. This book will tell you how. If you are a micro business owner or entrepreneur you will…
Read MoreAmazon Customer
Great info.
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