Anonymous

June 17, 2018

Excellent book

Matthew Osterman

June 11, 2018

Fun and engaging with good data to back up assertions.

Robin Hardy

June 9, 2018

Love this book!

Michael Yates

June 7, 2018

Joey showed a wealth of experience and knowledge with customer retention that can impact any business in any industry. I would highly recommend attending one of his talks! I couldn’t stop writing ideas from his talk!

Eric Kintner

June 7, 2018

Coming with a quick wit and loads of data , Joey explains to the audience why they need to focus on customer experience rather than sales and marketing.

Blake Troutman

June 6, 2018

Joey is an amazing speaker who gets his points across in a clear and fun manner. Keeps you entertained and can relate all of his methods to other successful companies to get the point across.

Amazon Customer

June 4, 2018

What an incredible informative book! Joey shares specific examples that help with client retention and shares vivid stories that helped me realize what I was doing in my business. This a practical guide to never losing a customer again. as soon as I finished reading it I was able to implement a few things right…

Joey Karam

May 18, 2018

Great call and advice! Very excited to put into practice my 5 pages of notes.

Nicholas

May 14, 2018

One of the better books in this genre. So many businesses spend so much money trying to get new customers they constantly forget they have a goldmine in their existing ones…if only they knew how to do that. This book will tell you how. If you are a micro business owner or entrepreneur you will…

Amazon Customer

May 12, 2018

Great info.