Ryan S.

November 14, 2019

This book is simply outstanding. I first heard Joey on The Learning Leader podcast. We then read the book as a management team and have rolled the book out to all 70 of our teammates internally. It is now part of our welcome packet for new employees given how practical and relevant the tips are.

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Anonymous

November 14, 2019

Very good information but needs to cut out the fat and make it shorter. Too long. If there were an abridged version that showed what to do and how, it would be perfect.

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JB

November 13, 2019

I know that the information I’ve learned from this book is going to help my business as soon as I apply it. And I’m excited to get started on several of the new strategies! Thank you, Joey.

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R Slee

November 13, 2019

Thank you for an incredible insight into keeping my clients for a long time. highly recommend this book for all business owners.

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Fahasa

November 12, 2019

Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman’s theory of building customer loyalty isn’t about focusing on marketing or closing the sale: It’s about the First 100 Days® after the sale and the interactions the customer experiences.…

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Hayley Parker

October 29, 2019

For any business person or person who likes to have meaningful connection with others, this book is pheeeeenomenal. I’m so excited to plug these ideas into my business! 10/10.

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Jon Speer

October 27, 2019

I’ve read this book a few times. As a leader of a Customer Success team, this has been invaluable. So much so, that this is mandatory reading for all on my team. We’ve used the insights provided in the book to help shape and guide our internal practices. And it’s making a real difference.

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Sabrina Kelsey

September 14, 2019

Amazing book. Changed my outlook on gifts…..great for any business! Also great suggestions on books to read when you are done.

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Daniel

September 13, 2019

This was excellent. It’s a tool kit for not taking customers for granted and taking advantage of repeat customers rather than constantly seeking out new customers to make up for attrition. Much to learn for those who work in customer success. Nice work, Joey, and nice accompanying tool kit!

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Hunter Hard

September 4, 2019

I was first introduced to Joey’s work through Jayson Gainards’ podcast. I thought. “Wow, this guy really knows his stuff”, branding is a weakness of mine so I reached out to see if he had his ideas published to learn more. I hope Joey doesn’t mind posting his response, as it relates to the story.…

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